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FAQs

 

Frequently Asked Questions (FAQ)

1. What types of products do you offer?

We offer a wide variety of women’s fashion, bags, self-care products, accessories, and gifts. From trendy handbags and clutches to soaps, chic apparel, and much more, our curated collections are designed to provide you with high-quality, affordable options for all occasions.

2. How can I place an order?

Placing an order is simple! Just browse our collections, add your desired items to your cart, and proceed to checkout. You’ll be prompted to enter your shipping information and payment details to complete your order.

3. Do you offer gift cards?

Yes! We offer gift cards ranging from $25 to $200, perfect for gifting to your loved ones. Whether it’s for a special occasion or just to treat someone, a Bella Donna Boutique gift card is the ideal choice.

4. What is your return and exchange policy? 

Due to the nature of our products, we do not accept returns or exchanges. Please ensure that you review your order carefully before purchasing. If you have any concerns or issues with your order, please reach out to us, and we'll do our best to assist you.

5. How long does shipping take?

We offer standard shipping on all orders. Delivery times vary based on your location, but most orders typically arrive within 5-7 business days. For expedited shipping options, please check at checkout for additional services.

6. Do you ship internationally?

Currently, we only offer shipping within the United States. However, we are looking to expand our shipping options in the future, so please stay tuned for updates!

7. How can I track my order?

Once your order has shipped, you will receive an email with your tracking number. This email is sent automatically through our shipping system as soon as your label is printed. You can track your order by clicking the tracking link in the email.

8. Can I modify or cancel my order?

We process orders quickly to ensure fast delivery. If you need to modify or cancel your order, please contact us as soon as possible. Unfortunately, once an order has been processed, it cannot be altered, but we will do our best to accommodate you.

9. Do you offer promotions or discounts?

Yes! Be sure to sign up for our newsletter to receive updates on the latest promotions, sales, and discount codes. We also offer occasional site-wide discounts, so keep an eye out!

10. How can I contact you?

We love hearing from our customers! If you have any questions, concerns, or need assistance, please reach out to us via:

11. Where can I find your store?

We are primarily an online boutique, but you can browse our collections and shop 24/7 on our website. Keep an eye on our Facebook Group page for any pop-up shops or in-person sales.

12. Do you offer Buy Now, Pay Later options?

Yes! We offer the Buy Now, Pay Later option through Sezzle, Afterpay, Affirm, Shop Pay, Klarna, and Zip Pay.

This allows you to break down your payments into easy installments, making it easier to enjoy your purchases now and pay later at your convenience. Simply choose your preferred payment option (Sezzle, Afterpay, Affirm, Shop Pay, Klarna, or Zip Pay) during checkout for a smooth, flexible payment experience.

Enjoy the flexibility to shop now and pay over time!